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1. Customer Support Availability

CarryMe Boost provides customer support to assist users with inquiries related to account access, service usage, order status, and general platform issues. Support is available through our designated communication channels as listed on the website.


2. Scope of Support

Our support team assists with:

  • Account-related issues

  • Order placement and order status inquiries

  • Service-related questions

  • Technical issues affecting platform functionality

Support does not include assistance with third-party platform policies, account suspensions, or issues caused by incorrect order details provided by the user.


3. Response Time

CarryMe Boost aims to respond to all support requests as promptly as possible. Response times may vary depending on request volume, service complexity, or technical circumstances. While we strive for timely responses, instant replies are not guaranteed.


4. User Responsibility

Users are responsible for providing accurate and complete information when submitting support requests. CarryMe Boost is not responsible for delays or service issues resulting from incorrect usernames, links, or order details provided by the user.


5. Order-Related Support

Once an order has been placed and processing has started, it cannot be canceled or modified. If an order does not deliver as described, users may contact CarryMe Boost support for review in accordance with our service policy.


6. Abuse of Support System

Any misuse of the support system, including spamming, abusive language, or repeated false claims, may result in limited support access or account suspension.


7. Service Limitations

CarryMe Boost does not guarantee uninterrupted service availability. Support may be temporarily limited due to maintenance, system upgrades, or unforeseen technical issues.


8. Policy Updates

CarryMe Boost reserves the right to update or modify this Support Policy at any time. Changes will be posted on this page, and continued use of the platform constitutes acceptance of the updated policy.


9. Acceptance of Support Policy

By using CarryMe Boost, you acknowledge that you have read, understood, and agreed to this Support Policy.

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